The professional services sector is about to be disrupted by a new wave of technologies that will revolutionize its conventional business model, change the pecking order of firms, create new niche offerings, cause many firms to close and cut up to 30% of jobs.
The winners will be those firms that take the strategic high ground to create new business models.
The losers will be the ones that adopt a piecemeal approach to the introduction and application of these new technologies.
This paper describes the challenges and opportunities and proposes a mechanism for firms to win.
